Italian Content Moderator — Relocation to Sofia, Bulgaria

Cross Border Talents; Milano; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Relocation bonus

Accommodation for 21 days

Job summary

Cross Border Talents is seeking an Italian Content Moderator to join our team in Sofia, Bulgaria, with a relocation package. You will review user-generated content, enforce platform policies, and help maintain a safe online environment.

You will work with cross-functional teams, analyze incidents, and contribute to ongoing safety improvements. Relocation support includes accommodation for 21 days and a relocation bonus.

Qualifications

• Fluency in Italian and English (minimum B1/B2 level).
• Strong analytical and problem-solving skills.
• Excellent time management and organizational abilities.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced environment and make critical decisions under pressure.
• Experience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage.
• Valid Authorization to work in Bulgaria.

Responsibilities

• Review and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies.
• Investigate, assess, elevate, and resolve issues reported by users or flagged by internal systems.
• Analyze data and contextual information to determine the severity and impact of reported incidents.
• Collaborate with cross-functional teams on handling sensitive or complex trust and safety matters.
• Monitor trends and emerging risks to identify potential threats and prevent abuse.
• Develop qualitative and quantitative reports to support improvements within trust and safety operations.
• Review new and existing platform features, providing recommendations to enhance user safety and reduce misuse.
• Enforce policies consistently to maintain a positive and secure community.

Skills

Italian language

English language

Analytical skills

Time management

Organizational skills

Communication skills

Decision making

Attention to detail

Content moderation

Job description

Cross Border Talents is seeking an Italian Content Moderator to join our team in Sofia, Bulgaria, with a relocation package. You will review user-generated content, enforce platform policies, and help maintain a safe online environment.

You will work with cross-functional teams, analyze incidents, and contribute to ongoing safety improvements. Relocation support includes accommodation for 21 days and a relocation bonus.