IT Solutions Partner Success Lead

ingrammicro; Milano; In loco; EUR 30.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Welfare and insurance programs

Participation in incentive plans

Descrizione del lavoro

Ingram Micro is seeking a Customer Success Specialist for the HPE portfolio in Italy. You will drive partner engagement, solution adoption, and business development across HPE offerings, strengthening relationships with reseller partners and key stakeholders.

Experience in IT infrastructure and a strong customer orientation will help you identify upsell opportunities and collaborate with cross-functional teams to accelerate growth.

Competenze

• Experience in Customer Success, Inside Sales, Account Management, Business Development, or Channel Sales.
• Experience in IT infrastructure, cloud, networking, storage, or enterprise solutions.
• Strong customer orientation and relationship management.
• Excellent communication, negotiation, and organizational skills.
• Fluency in English.
• Ability to work in a fast-paced, international environment.

Mansioni

• Develop and strengthen relationships with reseller partners and key stakeholders.
• Support customer and partner adoption of HPE solutions, including Hybrid Cloud, HPE GreenLake, Compute, Storage, Networking, and Data Center technologies.
• Identify upselling and cross-selling opportunities within the existing partner base.
• Generate and qualify leads through marketing campaigns, digital tools, events, and the Ingram Micro Xvantage platform.
• Collaborate with Vendor Managers, Presales Specialists, Marketing, Finance, and Technical Consultants to execute growth strategies.
• Monitor pipeline activity, partner engagement, business performance, and customer satisfaction indicators.
• Act as a trusted advisor to partners, helping them maximize business opportunities within the HPE ecosystem.
• Provide market feedback, competitive intelligence, and customer insights to support strategic initiatives.

Conoscenze

Customer Success

Inside Sales

Account Management

Business Development

Channel Sales

English Fluency

Descrizione del lavoro

Ingram Micro is seeking a Customer Success Specialist for the HPE portfolio in Italy. You will drive partner engagement, solution adoption, and business development across HPE offerings, strengthening relationships with reseller partners and key stakeholders.

Experience in IT infrastructure and a strong customer orientation will help you identify upsell opportunities and collaborate with cross-functional teams to accelerate growth.