Cisco Partner Growth Specialist

Ingram Micro; Milano; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Meal vouchers

Welfare and insurance programs

Participation in company incentive s

Job summary

Ingram Micro in Milano is seeking a Customer Success Specialist – Cisco to drive growth by supporting and enabling partners throughout their journey with Ingram Micro and Cisco. You will work with cross-functional teams to develop opportunities, strengthen partner relationships, and ensure an outstanding customer experience.

The ideal candidate has experience in sales or customer success, strong communication, and fluency in English, with a passion for IT and technology.

Qualifications

• Experience in sales, customer success, business development, account management, or customer engagement roles.
• Experience with Cisco technologies or channel business is an advantage.
• Fluency in English and strong communication skills.
• Ability to work in a multicultural, team-oriented environment.

Responsibilities

• Identify, recruit, and engage new B2B partners within the Cisco ecosystem.
• Generate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage platform.
• Manage the partner lifecycle from prospecting and qualification to onboarding and ongoing engagement.
• Build trusted relationships with partners, helping them maximize the value of Cisco solutions and programs.
• Collaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance, and Operations to execute joint growth strategies.
• Monitor pipeline performance and business results, contributing to the achievement of sales and growth targets.
• Provide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement.
• Promote Cisco programs, incentives, services, and enablement activities, helping partners expand their capabilities and business potential.

Skills

Sales experience

Customer success

Account management

Communication

Customer-centric mindset

Team collaboration

English proficiency

Xvantage platform

Tools

Xvantage platform

Job description

Ingram Micro in Milano is seeking a Customer Success Specialist – Cisco to drive growth by supporting and enabling partners throughout their journey with Ingram Micro and Cisco. You will work with cross-functional teams to develop opportunities, strengthen partner relationships, and ensure an outstanding customer experience.

The ideal candidate has experience in sales or customer success, strong communication, and fluency in English, with a passion for IT and technology.