IT Operations & Support Specialist - Flexible & Global Team

Loacker; Auna di Sotto; In loco; EUR 33.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company restaurant

Flexible working hours

Home office opportunity

Loacker Academy training

Descrizione del lavoro

Loacker in Unterinn/Auna di Sotto is seeking an IT Operations & Support Specialist to ensure reliable IT services and seamless day-to-day operations. You will deliver advanced support, monitor systems, and collaborate with internal and external stakeholders.

The role requires expertise in IT infrastructure, strong troubleshooting, and fluent English; Italian/German are a plus. The position offers on-site work with flexible hours and potential home office options within Loacker’s international

Competenze

• Technical qualification in IT or a comparable field.
• Experience in IT Support, Help Desk, or IT Operations.
• Strong troubleshooting and problem-solving skills.
• Knowledge of IT infrastructure, operating systems, and service management practices.
• Good communication skills and a service-oriented mindset.
• Fluent English; German and/or Italian are an advantage.

Mansioni

• Provide 2nd and 3rd level support for IT incidents and service requests
• Troubleshoot applications, networks, and operating systems
• Perform monitoring, patching, backups, and maintenance activities
• Maintain operational documentation and knowledge base articles
• Support IT projects and collaborate with internal and external stakeholders
• Provide onsite support and participate in on-call activities when required
• Participate to on-duty-call service
• Perform security related activities up to 20% of the total time out of business hours

Conoscenze

2nd/3rd line support

Troubleshooting

IT infrastructure

Service management

Communication

English language

Formazione

IT qualification

Strumenti

Windows

Linux

Networking

Monitoring tools

Backups

Descrizione del lavoro

Loacker in Unterinn/Auna di Sotto is seeking an IT Operations & Support Specialist to ensure reliable IT services and seamless day-to-day operations. You will deliver advanced support, monitor systems, and collaborate with internal and external stakeholders.

The role requires expertise in IT infrastructure, strong troubleshooting, and fluent English; Italian/German are a plus. The position offers on-site work with flexible hours and potential home office options within Loacker’s international