IT Ops & Support Specialist - Flexible Hours

Loacker Austria; Gasters; In loco; EUR 33.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Loacker Academy training

Company restaurant

Flexible working hours

Home office option (if job allows)

Descrizione del lavoro

Loacker Austria is seeking an IT Operations & Support Specialist to ensure reliable IT services. You will provide advanced support, contribute to operational excellence, and collaborate with colleagues, partners, and business users to deliver a seamless IT experience.

Responsibilities include 2nd/3rd line support, troubleshooting, monitoring, backups, and on-call participation. Fluent English is required; German/Italian are a plus.

Competenze

• 2nd/3rd line IT support experience.
• Strong troubleshooting and problem-solving skills.
• Knowledge of IT infrastructure, operating systems and service management practices.
• Fluent English; German or Italian language skills are a plus.

Mansioni

• Provide 2nd and 3rd level IT support for incidents and service requests.
• Troubleshoot applications, networks and operating systems.
• Perform monitoring, patching, backups and maintenance tasks.
• Maintain operational docs and knowledge base articles.

Conoscenze

2nd/3rd line support

Troubleshooting

IT infrastructure

Service management

Communication

English fluency

German/Italian advantage

Formazione

IT-related technical qualification

Descrizione del lavoro

Loacker Austria is seeking an IT Operations & Support Specialist to ensure reliable IT services. You will provide advanced support, contribute to operational excellence, and collaborate with colleagues, partners, and business users to deliver a seamless IT experience.

Responsibilities include 2nd/3rd line support, troubleshooting, monitoring, backups, and on-call participation. Fluent English is required; German/Italian are a plus.