Hybrid Field Service Engineer & Technical Support Specialist

Solenis LLC; Monza; Hybrid; EUR 35,000 - 42,000; Full time

Job summary

Solenis is seeking an experienced Field Service Engineer & Technical Support Specialist to support customers across South Europe, with a primary focus on Italy. This hybrid role is based in Northern Italy and involves regular travel to customer sites and project locations.

Ideal candidates have 3–7 years in field service or technical support, a solid electromechanical background, and fluency in Italian and English.

Qualifications

• Engineering degree or diploma in Mechanical/Electrical/Electromechanical/Automation or related field.
• 3–7 years in Field Service, Technical Support, Maintenance Engineering, or Equipment Service in industrial settings.
• Strong electromechanical troubleshooting skills across electrical, motor, pump, instrumentation, and process equipment.
• Experience in Water Treatment, Food & Beverage, Utilities, or Process Industry sectors.
• Ability to read electrical schematics, P&IDs, and mechanical drawings; familiarity with PLC-based automation.

Responsibilities

• Install, start-up, commissioning, maintenance, troubleshooting, and repair on water treatment equipment at customer sites.
• Provide on-site and remote technical support and diagnostics.
• Conduct preventive maintenance and recommend improvements for reliability.
• Prepare technical and commercial quotations for equipment, parts, services, and upgrades.
• Coordinate service activities with internal teams, subcontractors, suppliers and customers.

Skills

Electromechanical troubleshooting

Customer orientation

Communication skills

Organizational skills

Education

Engineering degree (Mechanical or Electrical)

Tools

PLC systems

Automation equipment

Job description

Solenis is seeking an experienced Field Service Engineer & Technical Support Specialist to support customers across South Europe, with a primary focus on Italy. This hybrid role is based in Northern Italy and involves regular travel to customer sites and project locations.

Ideal candidates have 3–7 years in field service or technical support, a solid electromechanical background, and fluency in Italian and English.