Guest Experience Supervisor - Front Desk

Hilton; Como; In loco; EUR 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Hilton in Como, Italy, is seeking a Front Office Supervisor to oversee daily front office operations and deliver memorable guest experiences.

You will supervise the front office team, tailor schedules, train staff, respond to guest inquiries, and maintain a smooth lobby flow while driving hospitality standards. Hilton offers opportunities for growth within a global hospitality leader.

Mansioni

• Supervise front office team and ensure smooth check-ins and check-outs.
• Lead day-to-day team operations and training.
• Resolve guest inquiries and handle escalated issues.
• Monitor lobby flow and adjust coverage for efficiency.
• Lead department initiatives and ad-hoc projects.

Descrizione del lavoro

Hilton in Como, Italy, is seeking a Front Office Supervisor to oversee daily front office operations and deliver memorable guest experiences.

You will supervise the front office team, tailor schedules, train staff, respond to guest inquiries, and maintain a smooth lobby flow while driving hospitality standards. Hilton offers opportunities for growth within a global hospitality leader.