Guest Experience Host - Front Desk, Bar & Breakfast

rubyhotels; Toscana; On-site; EUR 26,000 - 32,000; Full time

Job summary

Ruby Hotels in Florence invites energetic front desk professionals to join our team in the heart of the historic center. You’ll welcome guests, assist with check-in/check-out, and help create the warm, Lean Luxury experience we are known for.

This full-time, on-site role requires hospitality mindset, multitasking, and fluency in Italian and English. You’ll collaborate with our People & Culture Team to ensure memorable stays while enjoying staff rates and development opportunities.

Qualifications

• Experience in the hotel industry preferred.
• Fluent in Italian and English.
• Strong hospitality mindset and teamwork.

Responsibilities

• Be the first point of contact for guests and ensure they feel at home from arrival to departure.
• Assist guests with self-check-in and provide front desk support.
• Contribute to breakfast, bar, and service operations to deliver Lean Luxury.

Job description

Ruby Hotels in Florence invites energetic front desk professionals to join our team in the heart of the historic center. You’ll welcome guests, assist with check-in/check-out, and help create the warm, Lean Luxury experience we are known for.

This full-time, on-site role requires hospitality mindset, multitasking, and fluency in Italian and English. You’ll collaborate with our People & Culture Team to ensure memorable stays while enjoying staff rates and development opportunities.