Guest Experience Specialist

The Luxury Collection; Firenze; On-site; EUR 24,000 - 25,000; Full time

Benefits offered by this job

Annual company bonus

Job summary

The Luxury Collection in Florence is seeking a Guest Experience Expert to warmly welcome guests, guide them through their stay, and ensure memorable service across check-in and checkout.

This Full-Time, non-management role requires no prior experience beyond a high school diploma; you'll be on your feet, handle a range of guest requests, and contribute to a flawless hospitality experience at Piazza Ognissanti 3.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
• Guest Experience Experts will be on their feet and moving around and take a hands-on approach to work to ensure guest satisfaction.

Education

High school diploma or GED equivalent

Job description

The Luxury Collection in Florence is seeking a Guest Experience Expert to warmly welcome guests, guide them through their stay, and ensure memorable service across check-in and checkout.

This Full-Time, non-management role requires no prior experience beyond a high school diploma; you'll be on your feet, handle a range of guest requests, and contribute to a flawless hospitality experience at Piazza Ognissanti 3.