Guest Experience Captain’s Assistant

Major Food Brand; Santina; On-site; EUR 19,000 - 29,000; Full time

Job summary

Major Food Brand is seeking service-focused staff to guide guests through menu selections and deliver meals with a warm, attentive approach. You will maintain a welcoming dining atmosphere, manage orders, and ensure smooth service from seating to payment.

Attention to detail, clear communication with kitchen and bar staff, and a friendly, proactive attitude are essential for success in this role.

Qualifications

• No formal qualifications stated in the posting.

Responsibilities

• Serve patrons with food and beverages in a friendly manner.
• Provide information to help food and beverage selections.
• Present ordered choices promptly and efficiently.
• Maintain dining ambiance with an enthusiastic attitude.
• Prepare dining area by setting tables, condiments, napkins and utensils.
• Follow sanitation, safety and alcohol policies to protect patrons.
• Suggest courses and pairings and answer preparation questions.
• Transmit orders to bar/kitchen and note dietary needs.
• Keep staff informed of meal progression timings.
• Deliver orders and accompaniments to guests.
• Inquire about needs and observe dining process.
• Maintain table settings and refill waters as needed.
• Conclude dining by inviting guests to return.
• Process payments and return change or receipts.

Job description

Major Food Brand is seeking service-focused staff to guide guests through menu selections and deliver meals with a warm, attentive approach. You will maintain a welcoming dining atmosphere, manage orders, and ensure smooth service from seating to payment.

Attention to detail, clear communication with kitchen and bar staff, and a friendly, proactive attitude are essential for success in this role.