Captain Assistant

Major Food Brand; Santina; Presencial; EUR 19.000 - 29.000; Jornada completa

Descripción de la vacante

Major Food Brand is seeking service-focused staff to guide guests through menu selections and deliver meals with a warm, attentive approach. You will maintain a welcoming dining atmosphere, manage orders, and ensure smooth service from seating to payment.

Attention to detail, clear communication with kitchen and bar staff, and a friendly, proactive attitude are essential for success in this role.

Formación

• No formal qualifications stated in the posting.

Responsabilidades

• Serve patrons with food and beverages in a friendly manner.
• Provide information to help food and beverage selections.
• Present ordered choices promptly and efficiently.
• Maintain dining ambiance with an enthusiastic attitude.
• Prepare dining area by setting tables, condiments, napkins and utensils.
• Follow sanitation, safety and alcohol policies to protect patrons.
• Suggest courses and pairings and answer preparation questions.
• Transmit orders to bar/kitchen and note dietary needs.
• Keep staff informed of meal progression timings.
• Deliver orders and accompaniments to guests.
• Inquire about needs and observe dining process.
• Maintain table settings and refill waters as needed.
• Conclude dining by inviting guests to return.
• Process payments and return change or receipts.

Descripción del empleo

Job Responsibilities:

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Equal Opportunity Employer
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