Guest Experience Agent, Front Desk – Milan

Westin Hotels & Resorts; Milano; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Westin Hotels & Resorts in Milan is seeking a Guest Experience Expert to deliver memorable guest experiences across the full guest journey, from check-in to check-out, and to handle diverse guest requests. You will contribute to daily operations, complete reports, and showcase local highlights to guests during their stay.

This non-management, full-time role requires professional appearance and strong guest service focus, with duties spanning front-of-house interactions, operational support, and

Competenze

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Mansioni

• Guest Experience Experts will guide guests through their stay and handle a wide range of guest requests and operational needs.
• They will process check-in and check-out, complete reports, and share local highlights with guests to enhance their experience.

Formazione

High school diploma or GED equivalent

Descrizione del lavoro

Westin Hotels & Resorts in Milan is seeking a Guest Experience Expert to deliver memorable guest experiences across the full guest journey, from check-in to check-out, and to handle diverse guest requests. You will contribute to daily operations, complete reports, and showcase local highlights to guests during their stay.

This non-management, full-time role requires professional appearance and strong guest service focus, with duties spanning front-of-house interactions, operational support, and