Growth-Focused Account Manager - Hybrid (2 Remote Days)

Smartbox Italia; Milano; Hybrid; EUR 29,000 - 30,000; Full time

Benefits offered by this job

Permanent contract/full time

Salary 28,5k/30k gross annual salary (

Annual bonus: 20%

CCNL Terziario Distribuzione e Servizi

Restaurant tickets 8€ per working day

Remote policy: 2 days per week

Welfare program

Employee discount on Smartbox products

Job summary

Smartbox Italia is seeking an Account Manager to strengthen relationships with existing partners and uncover new opportunities. You will maintain daily contact with partners, conduct quarterly business reviews, and collaborate with Marketing, Ops, Finance, and Product teams to drive growth and value.

The role requires strong relationship-building, data-driven mindset, and proficiency in Salesforce and BI tools. A hybrid work model with regional travel is possible.

Qualifications

• Proven experience in account management or B2B sales.
• Strong relationship-building and communication with senior stakeholders.
• Ability to conduct quarterly business reviews and provide data-driven insights.
• Analytical mindset with proficiency in BI tools and Salesforce.
• Strong organizational skills to manage multiple accounts.

Responsibilities

• Client Relationship Management: establish and maintain long-term client relationships and act as main point of contact for partners.
• Account Retention and Growth: retain clients and grow account value via upselling and cross-selling.
• Client Issue Resolution: address and resolve partner requests promptly and efficiently.
• Analytical and Problem-Solving Skills: analyze client data and provide recommendations based on market trends.
• Organizational Skills and Attention to Detail: manage multiple accounts with structured planning and thorough communications.
• Cross-Functional Collaboration: collaborate with Marketing, Ops, Finance, and Product teams.
• Market Insight and Innovation: monitor industry trends and propose innovative partnership formats.

Skills

Account management

B2B sales

Relationship-building

Communication

Data analysis

Salesforce

BI tools

Quarterly reviews

Tools

Salesforce

Power BI

Job description

Smartbox Italia is seeking an Account Manager to strengthen relationships with existing partners and uncover new opportunities. You will maintain daily contact with partners, conduct quarterly business reviews, and collaborate with Marketing, Ops, Finance, and Product teams to drive growth and value.

The role requires strong relationship-building, data-driven mindset, and proficiency in Salesforce and BI tools. A hybrid work model with regional travel is possible.