Front Office Intern — Florence Hotel, €500/mo Stipend

247 Media Limited; Italia; On-site; EUR 4,500 - 6,700; Full time

Benefits offered by this job

Monthly allowance €500

Job summary

Minor Hotels Europe & Americas is seeking a Front Office Intern to join our team in Italy. You will assist with guest reception and support activities, helping to ensure an excellent stay in line with our hospitality standards.

You will help with check‑in/check‑out, respond to guest requests, promote hotel services, and support administrative tasks to ensure smooth operations while collaborating with other departments.

Qualifications

• High school diploma or university degree in hospitality/related field.
• Guest‑oriented mindset and passion for hospitality.
• Excellent communication and interpersonal skills with high empathy.
• Positive attitude, flexibility, and willingness to learn.
• Ability to work in a team in a dynamic environment.
• Strong organizational and problem‑solving skills.
• Excellent command of English; second language is a plus.
• Proficiency in Microsoft Office and standard computer apps.
• Accuracy, reliability, and attention to detail.

Responsibilities

• Support Front Office in welcoming and assisting guests throughout all stages of their stay.
• Assist with check‑in and check‑out procedures and handling guest requests.
• Develop understanding of hotel services and promote them to guests.
• Collaborate on administrative tasks related to guest stays and data entry in systems.
• Support back‑office activities and shift handovers for service continuity.
• Work with operational departments to contribute to a seamless guest experience.

Skills

Guest‑oriented mindset

Communication skills

Interpersonal skills

Microsoft Office

Attention to detail

Team player

Education

High school diploma or university degree

Hospitality/Tourism/Languages degree preferred

Tools

Microsoft Office

Job description

Minor Hotels Europe & Americas is seeking a Front Office Intern to join our team in Italy. You will assist with guest reception and support activities, helping to ensure an excellent stay in line with our hospitality standards.

You will help with check‑in/check‑out, respond to guest requests, promote hotel services, and support administrative tasks to ensure smooth operations while collaborating with other departments.