Field Service Engineer – Medical Diagnostics, Naples

Sakura Finetek Europe B.V.; Napoli; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Company car

Mobile phone

Laptop

Salary package with bonus

Job summary

Sakura Finetek Europe B.V. is seeking a Field Service Engineer to support customers in installation, training, repair, service and warranty for Sakura equipment.

You will primarily assist customers on-site in Naples and occasionally in other regions, requiring strong Italian and English communication and a pragmatic, customer-focused approach. The role offers an attractive salary package with bonus potential, company car, mobile phone and laptop, plus opportunities for professional development

Qualifications

• Secondary Vocational Education or Higher Education with a technical (mechanical) specialisation.
• Experience as a field service engineer, preferably in Medical Diagnostics instrumentation.
• Skilled use of computers and Microsoft Office.
• Local drivers license.

Responsibilities

• Provide effective technical support to customers & internal stakeholders.
• Manage, co-ordinate, monitor, repair and install Sakura (demonstration) equipment.
• Keep abreast of and implement new developments, improvements and regulations for Sakura products.
• Maintain a working knowledge of all Sakura equipment by attending regular technical training at the Sakura Academy.
• Responsible for effective and efficient complaints handling.
• Achieve personal and team goals set at the beginning of the fiscal year.
• Timely and adequate reporting through CRM.
• Quality assurance.
• Participate in various project teams.

Skills

Italian

English

Education

Secondary Vocational Education or Higher Education with a technical (mechanical) specialisation

Tools

Microsoft Office

Job description

Sakura Finetek Europe B.V. is seeking a Field Service Engineer to support customers in installation, training, repair, service and warranty for Sakura equipment.

You will primarily assist customers on-site in Naples and occasionally in other regions, requiring strong Italian and English communication and a pragmatic, customer-focused approach. The role offers an attractive salary package with bonus potential, company car, mobile phone and laptop, plus opportunities for professional development