Remote Field Service Engineer – Life Science Instrumentation

Bruker; Sicilia; Hybrid; EUR 45,000 - 55,000; Full time

Job summary

Bruker in Italy is seeking an Advanced Field Service Engineer (m/f/d) to provide onsite support to our Clinical and Life Science customers. The role is part of the EMEA service team and is based in Italy, preferably the greater Milan or Naples area, with remote execution and frequent travel within Italy and abroad.

You will install, calibrate and test instruments, train user staff, diagnose issues, and support sales in non-routine cases, reporting to the Service Manager Italy.

Qualifications

• Must hold a degree in scientific engineering, chemistry, physics, or a related field.
• Solid technical or scientific background gained in industry or academia.
• Several years of experience with Clinical or LifeScience technology.
• Ability to independently install and commission advanced instrumentation.
• Fluent in English (min. C1) with strong communication skills.

Responsibilities

• Familiarize with instrumentation prior to installation from issued documentation.
• Liaise with customers and colleagues in site planning before installation.
• Inspect, install, set up, test and validate systems at customers’ sites and provide operator training.
• Carry out breakdown and planned maintenance; may include 24/6 callout.
• Provide technical support to customers and colleagues, including remote diagnosis.
• Validate systems to certified standards.
• Contribute technical input to the sales team in non-routine cases.
• Travel frequently within Italy and occasionally abroad.

Skills

Technical background

Troubleshooting

Computer literacy

English proficiency

Independent work

Interpersonal skills

Professionalism

Lifelong learning

Travel willingness

Education

Degree in scientific engineering|chemistry|physics

Job description

Bruker in Italy is seeking an Advanced Field Service Engineer (m/f/d) to provide onsite support to our Clinical and Life Science customers. The role is part of the EMEA service team and is based in Italy, preferably the greater Milan or Naples area, with remote execution and frequent travel within Italy and abroad.

You will install, calibrate and test instruments, train user staff, diagnose issues, and support sales in non-routine cases, reporting to the Service Manager Italy.