Field Service Engineer: Medical Diagnostics — Naples

Sakura Finetek Europe; Napoli; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Bonus

Company car

Mobile phone

Laptop

Job summary

Sakura Finetek Europe is seeking a proactive Field Service Engineer to support customers with installation, training, service and warranty across regions. The role requires strong technical, communication and problem‑solving skills, plus willingness to travel and stay overnight as needed.

You will work independently to install or repair Sakura diagnostic equipment, stay updated on product developments, and contribute to quality assurance. Italian and English proficiency is essential.

Qualifications

• Secondary Vocational Education or Higher Education with a technical (mechanical) specialization.
• Experience as a field service engineer is preferred in medical diagnostics instrumentation.

Responsibilities

• Provide effective technical support to customers and internal stakeholders.
• Manage, coordinate, monitor, repair and install Sakura equipment.
• Attend regular technical training at the Sakura Academy.
• Handle complaints effectively and report through CRM.
• Meet personal and team goals set at the start of the fiscal year.
• Support multiple regions when required.

Skills

Field service

Customer service

Communication skills

Italian-English

Education

Technical education

Mechanical specialization

Tools

CRM software

Microsoft Office

Job description

Sakura Finetek Europe is seeking a proactive Field Service Engineer to support customers with installation, training, service and warranty across regions. The role requires strong technical, communication and problem‑solving skills, plus willingness to travel and stay overnight as needed.

You will work independently to install or repair Sakura diagnostic equipment, stay updated on product developments, and contribute to quality assurance. Italian and English proficiency is essential.