Medical Field Service Engineer – On-Site & Remote Diagnostics

GE HealthCare (United States); Lombardia; On-site; EUR 36,000 - 49,000; Full time

Job summary

GE HealthCare is seeking a field service professional to install, configure, maintain, and repair medical equipment across a major European region. You will ensure regulatory compliance while delivering high-quality service and customer training at healthcare sites.

You will perform preventive maintenance, troubleshoot, and document activities, with a focus on one modality and growing knowledge in another, using Lean principles and data-driven presentations. Fluent English/Italian required.

Qualifications

• Experience in a medical equipment services role.
• Proficient with one modality and developing knowledge in another.
• EHS champion with strong compliance mindset.
• Knowledge of Lean and Continuous Improvement principles.
• Strong written and verbal communication skills.
• English reading, understanding, and conversation.
• Ability to analyze service data and present findings clearly using Excel/PowerPoint.
• Familiarity with network setup and troubleshooting for connected medical devices (IP config).
• Fluent in Italian and English.

Responsibilities

• Install and configure medical equipment, focusing on one modality.
• Conduct testing and calibration for optimal performance.
• Train healthcare staff on operation and basic troubleshooting.
• Perform preventive maintenance and moderate corrective work.
• Capture and maintain accurate work documentation, including debriefs, parts orders, and KPI metrics.
• Ensure EHS and regulatory compliance and coach others to do the same.
• Leverage customer knowledge to support contract and on-demand revenue growth.
• Escalate complex problems to experienced peers.
• Communicate with customers as the primary escalation point for concerns, including installations.
• Assist with remote troubleshooting and equipment diagnostics.

Skills

Healthcare equipment

Modality expertise

EHS compliance

Lean & CI

Communication skills

English proficient

Excel & PowerPoint

Data analysis tools

IT coordination

Italian & English

Tools

Excel

PowerPoint

Job description

GE HealthCare is seeking a field service professional to install, configure, maintain, and repair medical equipment across a major European region. You will ensure regulatory compliance while delivering high-quality service and customer training at healthcare sites.

You will perform preventive maintenance, troubleshoot, and document activities, with a focus on one modality and growing knowledge in another, using Lean principles and data-driven presentations. Fluent English/Italian required.