Event Experience Coordinator

Starhotels; Milano; In loco; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Uniforms with laundry service

Discounted stays within the group

Corporate perks and partner discounts

Descrizione del lavoro

Starhotels Rosa Grand in Milan is seeking an Event Assistant to be the key contact for guests during meetings and events, delivering hospitality that turns moments into memories. You will support pre-event organization, prepare quotations and contracts, monitor bookings, ensure spotless conference spaces, and oversee every moment of the event to guarantee guest satisfaction.

Italian and English fluency is expected, with 2+ years in events; Opera PMS experience is a plus.

Competenze

• 2+ years of experience in events/hospitality.
• Familiarity with Opera PMS for efficient operations.
• Excellent teamwork and communication skills.

Mansioni

• Supporting in the organizational part before the event.
• Preparing quotations and contracts, while monitoring bookings and follow-up.
• Ensuring high levels of cleanliness and maintenance of all conference spaces.
• Overseeing every moment of the event.
• Ensuring guest satisfaction is always at the top.
• Post-event follow-up to guarantee guests leave satisfied.
• Issuing the bill and ensuring correct payment entry.
• Demonstrating a passion for hospitality and events.
• Exhibiting strong teamwork and problem-solving abilities.
• Delivering a high level of customer service.
• Handling various work scenarios with versatility.
• Show enthusiasm for both individual and team tasks.

Conoscenze

Event coordination

Guest service

Quotations

Contracts

Teamwork

Problem solving

Hospitality focus

Strumenti

Opera PMS

Descrizione del lavoro

Starhotels Rosa Grand in Milan is seeking an Event Assistant to be the key contact for guests during meetings and events, delivering hospitality that turns moments into memories. You will support pre-event organization, prepare quotations and contracts, monitor bookings, ensure spotless conference spaces, and oversee every moment of the event to guarantee guest satisfaction.

Italian and English fluency is expected, with 2+ years in events; Opera PMS experience is a plus.