Events & Group Sales Coordinator

Sheraton Hotels & Resorts; Milano; In loco; EUR 24.000 - 26.000; Tempo pieno

Descrizione del lavoro

Sheraton Hotels & Resorts in Milan is seeking a Non-Management Sales & Marketing professional to support guest services, reservations, and revenue growth. You will resolve guest requests, upsell where appropriate, and coordinate with Sales and Data Administration to ensure accurate processing of reservations.

The role requires at least 2 years of related work experience and a high school diploma or G.E.D. equivalent, with a professional appearance and confidentiality of information as part of

Competenze

• High school diploma or G.E.D. equivalent is required.

Mansioni

• Resolve guest calls, requests, or problems; use sales techniques to maximize revenue and guest loyalty.
• Process all reservation requests, changes, and cancellations by phone, fax, or mail.
• Enter Marriott Rewards information into the reservation system when taking reservations.
• Provide general office support to Sales & Marketing (e.g., filing, emails, typing).
• Assist management in training and motivating employees; maintain professional appearance and confidentiality.

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Sheraton Hotels & Resorts in Milan is seeking a Non-Management Sales & Marketing professional to support guest services, reservations, and revenue growth. You will resolve guest requests, upsell where appropriate, and coordinate with Sales and Data Administration to ensure accurate processing of reservations.

The role requires at least 2 years of related work experience and a high school diploma or G.E.D. equivalent, with a professional appearance and confidentiality of information as part of