EU Customer Success Intern — Bilingual IT/EN, Hybrid Milan

Fanplayr; Lombardia; Ibrido; EUR 6696 - 13.392; Tempo pieno

Vantaggi offerti da questo lavoro

Paid internship

Possibility to extend collaboration

Daily snacks and team lunch on Fridays

Descrizione del lavoro

Fanplayr is seeking an enthusiastic intern for a 6-month paid internship in Milan, Italy. You'll manage client configurations and support strategies while analyzing performance data. Ideal candidates are fluent in Italian and English, have strong Excel and PowerPoint skills, and are eager to learn in a fast-paced environment. The role offers remote working opportunities and a chance to join a young, motivated team.

Competenze

• Must be available for a 6-month, full-time internship.
• Strong analytical, communication, and problem-solving skills required.
• Fluent in Italian and English, with proficiency in relevant software.

Mansioni

• Own and manage segments and action configurations for clients.
• Support Customer Success Managers in optimizing strategies.
• Build performance reports and dashboards for visibility.
• Monitor account performance and flag improvement opportunities.
• Collaborate to develop use cases and respond to client needs.
• Contribute to internal documentation and best practices.

Conoscenze

Fluent in both Italian and English

Analytical mindset

Clear communication

Creative problem-solving

Self-starter

Eager to learn

Strumenti

Excel

PowerPoint

Web analytics tools

Descrizione del lavoro

Fanplayr is seeking an enthusiastic intern for a 6-month paid internship in Milan, Italy. You'll manage client configurations and support strategies while analyzing performance data. Ideal candidates are fluent in Italian and English, have strong Excel and PowerPoint skills, and are eager to learn in a fast-paced environment. The role offers remote working opportunities and a chance to join a young, motivated team.