Datacenter Technician

Oracle; Montà; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading technology company is looking for a Data Centre Technician in Montà, Italy. The role requires providing technical support, maintaining server hardware, and liaising with technical teams. Candidates should have a Bachelor's in Computer Science, experience in IT Infrastructure, and excellent communication skills, as well as the ability to lift equipment and work in physically demanding environments. It's essential to have knowledge of data center operations and a valid driving license. Frequent travel within EMEA may be required.

Competenze

• Experience in IT Infrastructure support in mid-sized environments.
• Good English skills required.
• Experience with data center design and operation.

Mansioni

• Act as the data center SME liaison to technical teams.
• Participate in the installation, maintenance, and support of server hardware.
• Plan and commission new rack positions.

Conoscenze

Linux administration

Windows Server administration

Strong structured cabling skills

Excellent communication skills

Problem-solving

Formazione

Bachelor of Science in Computer Science

Descrizione del lavoro

Location : We have open positions for Turin (Rivoli) AND / OR for Milan (Siziano) - on-site Level : Mid, Senior. Strong juniors may be considered.

An Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment. You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his / her own, but also know how to take direction when it is given, paying attention to all details involved. You can execute small projects on your own and work with your manager in planning and executing larger local projects.

This position involves on-shift rotation including standby, we need a person with a valid driving license, and the ability to transport by own car.

Requirements

Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience

Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).

Experience in data center M&E equipment

Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.

Experience working in a mission-critical operations environment.

The position has a physical component requiring the ability to lift to 25 kg and may require working in cramped spaces or elevated locations.

Ability to speak confidently & and communicate clearly in a virtual environment.

Strong Adherence to process and being a process champion.

Excellent communication skills (oral & and written), and ability to interact professionally with a diverse group of customers and staff.

Experience providing client-facing, direct customer support and service.

Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.

Good English.

Required Data Centre experience

Knowledge of data center design, including electrical and cooling plant & and operation thereof.

Airflow management (hot aisle, cold aisle, containment, etc.).

Rack, and stack equipment including commissioning of new racks.

Strong structured cabling skills on fiber & and copper (e.g. looming, term & test).

Required systems & and hardware expertise

Systems administration (Linux and / or Windows Servers)

Hardware repair, diagnosis & break / fix

Networking fundamentals (DNS, TCP / IP, basic troubleshooting)

IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)

Base Operating System Installs and Configuration

Core OS Services

SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

Responsibilities

Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations).

Understand internal customer problems and provide technical solutions in timely manner.

Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.

System board level repair and fault diagnosis to SLAs.

Planning & and commissioning new rack positions.

Involvement with the design & and commissioning of new whitespaces.

Structured cabling installation is a significant part of this position.

Training and adherence to governmental and company-set health and safety processes.

Additional on-premise work at customer locations maybe required.

Available to travel in EMEA.