CUSTOMER EXPERIENCE JOBS - ITALIAN SPEAKERS - LISBON - ACCOMMODATION PROVIDED

Velenosi&Meredith; Puglia; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Accommodation provided

Relocation support

Résumé du poste

Velenosi&Meredith in Lisbon is seeking Italian-speaking Customer Experience Specialists to support international companies. The roles involve assisting customers via phone, email and chat, and ensuring a smooth customer journey, with accommodation provided and relocation support.

Candidates should be native Italian or advanced (C2/C1), have English at least B2, and be able to work in a fast-paced, detail-oriented environment with rotating shifts.

Qualifications

• Native Italian or advanced level (C2/C1) required.
• Good command of English (B2+).
• Able to work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Willing to work rotating shifts.

Responsabilités

• Provide customer support via phone, email and chat.
• Act as the main point of contact for clients ensuring excellent and smooth customer experience and journey.
• Assist customers with questions, queries and information they might need.
• Support customers with issues and problems to ensure a prompt resolution.

Connaissances

Italian language

English proficiency

Problem solving

Attention to detail

Fast-paced environment

Description du poste

CUSTOMER EXPERIENCE JOBS - ITALIAN SPEAKERS -LISBON - ACCOMMODATION PROVIDED

We are hiring:

We are currently looking to hire Customer Experience Specialists who are proficient in Italian to support international companies. The jobs are in Lisbon and accommodation will be provided as well as relocation support.

About the Activities:

• Provide customer support over the phone, email and chat
• Act as the main point of contact for clients ensuring excellent and smooth customer experience and journey
• Assist customers with questions, queries and information they might need
• Support customers with issues and problems to ensure a prompt resolution

Your Profile:

• You are italian native or have an advanced level (C2/C1)
• You have a good command of English (B2 or above)
• You are a problem solver and can work in a fast paced setting
• You have high attention to detail and accuracy
• You are available to work on rotating shifts