ITALIAN SPEAKERS WANTED IN LISBON - CUSTOMER SUPPORT - ACCOMMODATION INCLUDED

Velenosi&Meredith; Emilia-Romagna; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Fully paid training

Medical Insurance

Meal allowance

Accommodation in Lisbon

Relocation support

Job summary

Velenosi&Meredith is seeking Italian-speaking customer support specialists in Lisbon to deliver high-quality service across international projects. You will handle phone, email and chat interactions, ensuring a seamless experience for clients while using Italian and English to communicate effectively.

The role offers accommodation in Lisbon for rotating shifts and relocation support, with comprehensive training and benefits.

Qualifications

• Proficient in Italian (C2/C1).
• Strong problem-solving skills.
• Willing to work rotating shifts.
• Eligible to work in the EU.

Responsibilities

• Provide customer support over phone, email and chat.
• Be the main point of contact for clients to ensure a smooth customer journey.
• Assist customers with questions and information as needed.
• Escalate issues when appropriate to resolve them quickly.

Skills

Italian proficiency

English proficiency

Job description

ITALIAN SPEAKERS WANTED IN LISBON - CUSTOMER SUPPORT - ACCOMMODATION INCLUDED

About the Opportunity:

Would you like to work in an international environment and be at the forefront of customer experience ? If so, we are looking for customer support experts in Lisbon to support many international projects. Italian proficiency is needed for these roles.

What you will be doing:

• You will provide customer support over the phone, email and chat
• You will be the main point of contact for clients ensuring excellent and smooth customer experience and journey
• You will sssist customers with questions, queries and information they might require
  
• You will support customers with issues, problems or claims and ***escalate as appropriate

Profile and skils:

• You are very proficient in Italian (C2/C1 level) and have good command of English (B2)
• You are a problem solver
• You can work on rotating shifts
• You hold a valid right to work in the EU (EU citizen, EU passport ect..)

What's in for you:

• Fully paid structured training
• Medical Insurance
• Meal allowance
• Accommodation in Lisbon especially for projects requiring rotating shifts
• Relocation support