CUSTOMER EXPERIENCE - LISBON - ITALIAN SPEAKERS - ACCOMMODATION PROVIDED

Velenosi&Meredith; Sicilia; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Fully paid training

Medical Insurance

Meal allowance

Accommodation in Lisbon

Relocation support

Job summary

N/A in Lisbon is hiring Italian-speaking Customer Experience Specialists to support international clients across phone, email and chat. Accommodation will be provided, with relocation support for eligible candidates.

Benefits include fully paid structured training, medical insurance from day one, meal allowance, and accommodation in Lisbon for projects with rotating shifts, plus relocation assistance.

Qualifications

• Native Italian or advanced level (C2/C1).
• Good command of English (B2 or above).
• Problem solver in a fast-paced setting.
• High attention to detail and accuracy.
• Available to work on rotating shifts.
• EU right to work (EU citizen, EU passport, etc.).

Responsibilities

• Provide customer support over the phone, email, and chat.
• Act as the main point of contact for clients ensuring excellent and smooth customer experience.
• Assist customers with questions, queries and information they might need.
• Support customers with issues to ensure prompt resolution.

Skills

Italian language

English proficiency

Problem solving

Attention to detail

Rotating shifts

EU right to work

Job description

CUSTOMER EXPERIENCE JOBS - LISBON - ITALIAN SPEAKERS - ACCOMMODATION PROVIDED

We are hiring:

We are currently looking to hire Customer Experience Specialistswho are proficient in Italian to support international compnaies. The jobs are in Lisbon and accommodation will be provided as well as relocation support.

About the Activities:

• Provide customer support over the phone, email and chat
• Act as the main point of contact for clients ensuring excellent and smooth customer experience and journey
• Assist customers with questions, queries and information they might need
  
• Support customers with issues and problems to ensure a prompt resolution

YourProfile:

• You are italian native or have an advanced level (C2/C1)
• You have a good commandof English (B2 or above)
• You are a problem solver and can work in a fast paced setting
• You have high attention to detail and accuracy
• You are available to work on rotating shifts
• You have a valid right to work in the EU (EU citizen, EU passport ect..)

Benefits:

• Fully paid structured training
• Medical Insurance from the first day
• Meal allowance
• Accommodation in Lisbon especially for projects with rotating shifts
• Relocation support provided