CUSTOMER CARE - OTTIMO INGLESE

HERBROOKS CONSULTING; Assago; On-site; EUR 20,000 - 25,000; Full time

Job summary

A major multinational company is looking for a Data Entry specialist to join their team in Assago, Italy. The role involves handling customer calls, data entry in a business management system, and various back office tasks. Candidates should possess a high school diploma and advanced English skills. Previous experience in customer service is preferred. The position is offered on a 1-year fixed-term contract.

Qualifications

• Previous experience in customer service or data entry is preferred.
• Ability to respond appropriately under pressure.
• Sound judgment and excellent problem-solving skills.

Responsibilities

• Handling incoming customer calls.
• Customer Service and Orders email activities.
• Data entry within a business management system.
• Back office tasks.

Skills

Advanced English

Customer service skills

Problem-solving skills

Education

High school diploma

Tools

SAP

Job description

Our client is a major multinational company specializing in the distribution of medical supplies. To strengthen their internal staff, they have commissioned us to search for a Data Entry specialist.

Under the guidance of the Customer Service Manager, the role holder is responsible for accurately performing a range of general duties.

Activities include:

1. Handling incoming customer calls
2. Customer Service and Orders (NSO) email activities
3. Data entry within a business management system
4. Back office tasks

Requirements:

• High school diploma
• Advanced level English, preferably fluent in spoken and written communication
• Previous experience in customer service or data entry is preferred
• Ability to respond appropriately under pressure
• Sound judgment and excellent problem-solving skills
• Knowledge of SAP may be advantageous

The position is offered on a 1-year fixed-term contract.

Seniority level

• Entry level

Employment type

• Temporary

Job function

• Customer Service

Industries

• Broadcast Media Production and Distribution

This job posting is active and available.