CUSTOMER SERVICE JUNIOR - OTTIMO INGLESE

HERBROOKS CONSULTING; Assago; On-site; EUR 25,000 - 30,000; Part time

Job summary

A leading consulting firm in Italy is seeking a Customer Service Junior to join their team. The role involves taking customer calls, handling orders via mail, and providing data entry support. Candidates should have a high school diploma and advanced English skills, with prior experience in customer service being a plus. This is a temporary position with a one-year fixed-term contract.

Qualifications

• Advanced English proficiency, preferably fluent spoken and written.
• Previous experience in customer service or data entry is preferred.
• Ability to respond appropriately under pressure.

Responsibilities

• Take customer incoming calls.
• Support Customer Service and Orders (NSO) mail activities.
• Data entry within a business management system.
• Provide back office support.

Skills

Customer service

Problem-solving

Data entry

English (fluent)

Education

High school diploma

Tools

SAP

Job description

Overview

Our client is a major multinational company specializing in the distribution of medical supplies. The organization is seeking a Customer Service Junior to join the team and support the Customer Service Manager with a range of general duties.

Responsibilities

• Take customer incoming calls
• Customer Service and Orders (NSO) mail activities
• Data entry within a business management system
• Back office support

Requirements

• High school diploma
• English: advanced level, preferably fluent spoken and written
• Previous experience in a customer service or data entry role is preferred
• The ability to respond appropriately under pressure
• Sound judgment and excellent problem-solving skills
• SAP knowledge may be advantageous

The hiring will be on a 1-year fixed-term contract.

Seniority level

• Entry level

Employment type

• Temporary

Job function

• Customer Service

Industries

• Broadcast Media Production and Distribution