Communications & Patient Engagement Manager - Oncology

Novartis Italia; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading pharmaceutical company in Milan is seeking a Communications & Patient Engagement Manager. This role involves driving strategic communication initiatives in oncology, engaging stakeholders, and managing media relations. Successful candidates will have a proven track record in the pharmaceutical industry, exceptional communication skills in both Italian and English, and the ability to analyze performance metrics. This position is offered on a 12-month contract basis.

Competenze

• Proven track record in a similar role within the pharmaceutical industry.
• Ability to track, analyze, and report on KPIs.
• Experience leading media and public relations communications.
• Strong ability to build and manage relationships with media.
• Expertise in executing strategic communication plans.
• Full professional fluency in both Italian and English.

Mansioni

• Drive and execute communication strategies for products.
• Coordinate with International TA teams for launch plans.
• Implement KPIs to monitor and improve goals.
• Lead media relations and collaborate with Corporate Communications.

Conoscenze

Communication strategies

Stakeholder engagement

Media relations

Data-driven decision making

Bilingual in Italian and English

Descrizione del lavoro

Summary

• Please ensure you upload an English version of your CV
• PLEASE NOTE THIS POSITION IS OFFERED ON A 12 MONTH CONTRACT BASIS

“We’re a team of dedicated and smart people united by a drive to achieve together”

Are you ready to make a real impact in oncology communications and patient engagement?

Join Novartis Italy as our Communications & Patient Engagement Manager, where you’ll drive strategic execution and launch excellence across all phases—pre-launch, launch, and in-market.

In this pivotal role, you’ll shape the future healthcare environment by leading innovative communications and engagement initiatives, leveraging real-time data to inform decisions and anticipate trends. Collaborate with regional and global teams, share insights, and help set new standards for patient engagement and brand success.

About The Role

Key Responsibilities

• Drive and execute communication and patient engagement strategies for assigned TA / products.
• Coordinate with International TA teams to align launch plans and strategy.
• Foster a predictive, data-driven approach to stakeholder and audience insights.
• Implement KPIs and OGSM framework to monitor and improve TA goals.
• Use data fluency to enhance tactical focus and drive long-term behaviour change.
• Ensure launch excellence across all phases, aligned with country and global priorities.
• Serve as a strategic partner on TA brand teams, providing insights and guidance.
• Demonstrate accountability, agility, and continuous improvement.
• Manage budgets and ensure compliance for engagement activities and grants.
• Lead media relations and collaborate with Corporate Communications and TA teams.

Required Experience

• Proven track record in a similar role within the pharmaceutical industry, showcasing industry-specific expertise
• Proven ability to track, analyze, and report on key performance indicators (KPIs) to measure communication and engagement effectiveness.
• Demonstrated experience leading media and public relations communications, including end-to-end campaign planning and execution.
• Strong track record of building and managing productive relationships with media representatives and outlets.
• Experience engaging and influencing stakeholders to ensure successful product launches and market entry.
• Ability to foster and maintain partnerships with patient engagement groups and external organizations.
• Expertise in developing and executing strategic communication and engagement plans aligned with organizational objectives.
• Skilled in delivering compelling storytelling and presentations to diverse audiences, both internally and externally.
• Full professional fluency in both Italian and English, with the ability to communicate complex ideas clearly in both languages.

Commitment To Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards