Client Advisor

Louis Vuitton; Verona; On-site; EUR 23,000 - 28,000; Full time

Job summary

Louis Vuitton Maison Verona is seeking a Client Advisor to act as a brand ambassador, ensuring every client is treated according to the Louis Vuitton promise and guiding them through the brand. You will proactively reach out to clients to achieve individual and team goals, while developing long-term relationships and mastering product knowledge.

The role requires strong clienteling skills, a passion for the LV brand, teamwork, and flexibility to work weekends.

Qualifications

• Strong clienteling and retail experience
• Empathetic, agile, and commercially minded
• Excellent interpersonal and teamwork skills
• Availability to work on weekends

Responsibilities

• Achieve individual and team objectives while being accountable for sales results
• Welcome every client and provide the best client experience
• Support clients in purchasing all LV products
• Develop long-term relationships with clients, leveraging different clienteling tools to promote brand loyalty
• Give your best in teamwork and participate in all activities that contribute to the overall goals of the boutique
• Learn to master the Brand and develop in-depth product knowledge
• Respect Louis Vuitton brand standards in terms of grooming and behavior
• Follow company policies and procedures

Skills

Clienteling

Retail experience

Empathy

Teamwork

Communication skills

English (B2)

Tools

Excel

Job description

Position

As a Client Advisor , you will be a brand ambassador and your mission will be to ensure that every client is treated according to the Louis Vuitton promise. You will strive to discover each client’s needs and guide them through the brand. You will be proactive in reaching out to your clients in order to achieve both individual and team goals.

Job responsibilities

• Achieve individual and team objectives while being accountable for sales results
• Welcome every client and provide the best client experience
• Support clients in purchasing all LV products
• Develop long-term relationships with clients, leveraging different clienteling tools to promote brand loyalty
• Give your best in teamwork and participate in all activities that contribute to the overall goals of the boutique
• Learn to master the Brand and develop in-depth product knowledge
• Respect Louis Vuitton brand standards in terms of grooming and behavior
• Follow company policies and procedures

Profile

• Strong clienteling skills and previous experience in retail
• Curiosity, empathy, agility, and a commercial mindset
• Passion for the Louis Vuitton brand
• Excellent interpersonal and teamwork skills
• Flexibility and problem-solving abilities
• Availability to work on weekends
• Proficiency in English (B2); knowledge of additional languages will be considered a plus
• Good knowledge of Excel and ease in using IT systems

Additional information

CCNL Commercio
Employment classification: 4° livello
From: € 25.102

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.