Brand Concierge & Client Loyalty Specialist

LVMH; Italia; Presencial; EUR 26.000 - 42.000; Jornada completa

Descripción de la vacante

Louis Vuitton is seeking a Client Advisor to act as a brand ambassador and guide clients through the luxury experience. You will be proactive in reaching out to clients, learning product knowledge, and developing long-term relationships to support boutique goals.

In this role, you will work with a team to deliver exceptional service while adhering to brand standards. Weekend availability and strong communication skills are essential to success.

Formación

• Experience in retail with clienteling.
• Fluency in English at B2 level; additional languages are a plus.
• Availability to work on weekends.

Responsabilidades

• Achieve individual and team objectives while focusing on sales results.
• Welcome every client and provide the best client experience.
• Support clients in purchasing Louis Vuitton products.
• Develop long-term client relationships using clienteling tools.
• Contribute to brand loyalty and boutique goals through teamwork.
• Learn to master the Louis Vuitton brand and product knowledge.
• Adhere to Louis Vuitton grooming standards and company policies.

Conocimientos

Clienteling

Interpersonal skills

Teamwork

English (B2)

Problem-solving

Herramientas

Excel

Descripción del empleo

Louis Vuitton is seeking a Client Advisor to act as a brand ambassador and guide clients through the luxury experience. You will be proactive in reaching out to clients, learning product knowledge, and developing long-term relationships to support boutique goals.

In this role, you will work with a team to deliver exceptional service while adhering to brand standards. Weekend availability and strong communication skills are essential to success.