Bilingual Technical Support Engineer (FR/IT) — Rail & Power

Sécheron SA; Turbigo; Hybrid; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Opportunities for personal and professional growth

Flat hierarchies and direct communication

Job summary

A leader in electrical engineering is seeking a Technical Customer Support Engineer to provide technical support to clients in Italy and France. The ideal candidate will have at least 3 years of experience in technical customer support within the railway or power electrical sector and be fluent in English, French, and Italian. The role involves frequent travel and collaboration with the Geneva headquarters, contributing to a team that values responsibility and initiative.

Qualifications

• Minimum 3 years successful experience as technical customer support in the field of railway or power electrical.
• Experience in RAMS is a plus.
• Capability to create strong relationship with clients.
• Ready to travel frequently (1x/month) in France and Italy.

Responsibilities

• Provide technical support to clients in France and Italy.
• Verify standard conformity for project documentation.
• Assist in product selection and configuration.
• Support after sales and quality concerns.
• Act as a technical interface between customers and headquarters.

Skills

Fluent in English

Fluent in French

Fluent in Italian

Technical reports writing

Client relationship management

Job description

A leader in electrical engineering is seeking a Technical Customer Support Engineer to provide technical support to clients in Italy and France. The ideal candidate will have at least 3 years of experience in technical customer support within the railway or power electrical sector and be fluent in English, French, and Italian. The role involves frequent travel and collaboration with the Geneva headquarters, contributing to a team that values responsibility and initiative.