Global Technical Support Engineer - Rail & Power

Sécheron SA; Lombardia; Hybrid; EUR 42,000 - 52,000; Full time

Job summary

Sécheron SA in Milan, Italy, seeks a Technical Customer Support Engineer to support clients in France and Italy, handle project documentation, and assist with product selection and configuration.

The candidate will have a minimum of 3 years in technical customer support in railway or power electrical sectors, RAMS exposure is a plus. Fluency in English, French and Italian is required, with willingness to travel (1x/month in France/Italy, 4x/year to Geneva).

Qualifications

• Minimum 3 years successful experience as technical customer support in the field of railway or power electrical.
• Experience in RAMS is a plus.
• Fluent in English, French and Italian.
• Other language is a plus.
• Capability to create strong relationship with clients
• Technical reports & documentation writing
• Ready to travel frequently (1x/month) in France and Italy, plus 4x/year to headquarter in Geneva.

Responsibilities

• Technical support to clients in France and Italy.
• Project technical documentation, standard conformity verification.
• Study of customer specification and product selection/configuration.
• After sales and quality support.
• Technical interface between the customers and the Geneva head office.

Skills

Technical support

Railway power systems

RAMS

Client relationships

Documentation writing

Travel readiness

Job description

Sécheron SA in Milan, Italy, seeks a Technical Customer Support Engineer to support clients in France and Italy, handle project documentation, and assist with product selection and configuration.

The candidate will have a minimum of 3 years in technical customer support in railway or power electrical sectors, RAMS exposure is a plus. Fluency in English, French and Italian is required, with willingness to travel (1x/month in France/Italy, 4x/year to Geneva).