Bilingual Italian/English Support Agent — Relocation

Horizonia; Lazio; In loco; EUR 13.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket covered

Two-week hotel stay

Full administrative support

Competitive salary

14 salaries per year

Health coverage

Descrizione del lavoro

Horizonia is hiring an Italian and English-Speaking Customer Support Agent in Greece. Join a global team, relocate with full support, and represent leading brands across tech, travel, automotive, and social media.

You will handle Italian-speaking customers via phone, email, and chat, resolve issues, and document interactions in our CRM. The role offers a competitive gross salary and a two-month extra salary structure.

Competenze

• Italian-speaking support proficiency with professional phone, email, and chat.
• English proficiency at B2 or higher for cross-team communication.
• Willingness to relocate to Greece and work under Greek contract.
• Previous customer support or call center experience is a plus.

Mansioni

• Provide friendly support to Italian-speaking customers across channels.
• Resolve issues, troubleshoot inquiries, and document solutions in CRM.
• Maintain high customer satisfaction and build positive relationships.
• Record interactions accurately in internal systems.

Conoscenze

Multilingual support

Italian language

English language

CRM systems

Strumenti

CRM software

Descrizione del lavoro

Horizonia is hiring an Italian and English-Speaking Customer Support Agent in Greece. Join a global team, relocate with full support, and represent leading brands across tech, travel, automotive, and social media.

You will handle Italian-speaking customers via phone, email, and chat, resolve issues, and document interactions in our CRM. The role offers a competitive gross salary and a two-month extra salary structure.