Remote Italian-Speaking Support Agent – Greece Relocation

WW Talents; Novara; Remoto; EUR 12.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

100% remote work

Performance bonus up to 10%

Career development opportunities

Relocation support

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide professional customer support in Italian via phone, email, and chat, respond to inquiries, troubleshoot, and document interactions in CRM.

English proficiency is required for training. The role offers 1,050 EUR gross per month with 14 salaries, a bonus up to 10%, fully paid training, and relocation support for EU residents.

Competenze

• Fluent Italian with C1/C2 level; English B2+ for training.
• Previous experience in Customer Support is a plus, but not required.
• Strong communication and problem-solving skills.
• Able to work independently in a remote, international team.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Conoscenze

Fluent Italian

English communication

Customer-focused

Remote work capability

CRM familiarity

Strumenti

CRM software

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will provide professional customer support in Italian via phone, email, and chat, respond to inquiries, troubleshoot, and document interactions in CRM.

English proficiency is required for training. The role offers 1,050 EUR gross per month with 14 salaries, a bonus up to 10%, fully paid training, and relocation support for EU residents.