Italian-Speaking Customer Support Agent | Greece Onsite | Relocation Provided

WW Talents; Foggia; In loco; EUR 14.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Performance bonus up to 10%

Career development

Multicultural environment

Relocation assistance

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work onsite in Greece. The role offers 5 days per week with rotational shifts, training from day one, and relocation support for EU moves.

Fluency in Italian plus English for training is required, with no prior experience necessary though a background in customer support helps. Compensation includes €1,100 gross/month paid across 14 salaries, plus a performance bonus up to 10% and opportunities for career development in

Competenze

• Fluent Italian with C1/C2 level.
• English proficiency at B2+ for training and communication.
• No prior experience required; paid training provided; experience in customer support is a plus.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

English proficiency

Descrizione del lavoro

Build your international Customer Support career in Greece.

Are you fluent in Italian and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Position: Italian-Speaking Customer Support Representative

Location: Greece – Onsite

Schedule: 5 days per week, rotational shifts between 08:00–00:00

Languages: Italian C1/C2 + English B2+

Experience: Previous Customer Support experience is an advantage, but no prior experience is required

Salary & Benefits

• €1,100 gross/month x 14 salaries
• Performance bonus up to 10%
• Fully paid training from day one
• International and multicultural working environment
• Career development opportunities
• Professional and supportive working environment

Relocation Support

Already living in Greece? You can join the team onsite at the designated office location.

Relocating from another EU country? Full relocation support is provided, including:

• EU flight ticket
• 2 weeks of hotel accommodation
• Airport pickup
• Real estate agency fee covered

Your Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutionsHandle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

What We're Looking For

• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Previous experience in Customer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles is a plus
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle customer inquiries professionally and efficiently
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team
• No previous experience required – full paid training is provided