Automotive Diagnostic Specialist — On-site & Remote Support

MSX International; Toscana; Hybrid; EUR 42,000 - 65,000; Full time

Job summary

MSX International seeks an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll diagnose, fix faults, and provide on-site and remote guidance to ensure first-time-right repairs.

You’ll create clear technical reports, coach technicians, and contribute to continuous improvement across fleets. Working proficiency in English is required, with additional European languages a plus.

Qualifications

• Strong experience in automotive diagnostics and technical support.
• Proven ability to fix complex electrical/electronic faults.
• Hands-on use of OEM diagnostic tools (wiTECH, DiagBOX).
• Comfort reading wiring diagrams and technical documentation.
• Experience working with workshops, engineering, or technical teams.

Responsibilities

• Support dealerships and repairers on-site and remotely.
• Diagnose and resolve complex electrical, electronic, and drivability faults.
• Use OEM tools for diagnostics, flashing, and parameterization.
• Identify root causes using wiring diagrams and technical documentation.
• Create clear technical reports and case updates; coach technicians.

Skills

Diagnostics

Technical support

Field service

Electrical faults

Wiring diagrams

Tools

wiTECH

DiagBOX

Job description

MSX International seeks an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll diagnose, fix faults, and provide on-site and remote guidance to ensure first-time-right repairs.

You’ll create clear technical reports, coach technicians, and contribute to continuous improvement across fleets. Working proficiency in English is required, with additional European languages a plus.