Associate Enrollment advisor

EF Education First; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading educational institution in Milan is seeking an Enrollment Advisor to promote its top-ranked bachelor's degrees. You'll engage with students, parents, and counselors, driving enrollment through relationship building and engagement strategies. This role requires proficient English and Italian skills and a successful business development track record. The position offers competitive salaries and a dynamic, multicultural environment.

Servizi

Competitive salaries

Multicultural working environment

Competenze

• Bachelor’s degree is required.
• High level English and Italian proficiency for clear communication.
• Proven track record in Business Development or related roles.

Mansioni

• Promote bachelor's programs to schools and counselors.
• Develop relationships with high schools and engage counselors.
• Manage retention effectively and support students with their needs.

Conoscenze

High level English proficiency

High level Italian proficiency

Strong interpersonal skills

Excellent presentation skills

Business Development experience

Organizational skills

Time-management abilities

CRM familiarity

Formazione

Bachelor's degree

Strumenti

Salesforce

Descrizione del lavoro

Overview

The role As an Enrollment Advisor you will be instrumental in promoting Hult's top-ranked bachelor’s degrees. You will be the main point of contact for students who have applied to Hult Undergraduate and therefore require a strong relationship building and consultative approach. You will be responsible for maintaining and driving engagement with all stakeholders, students, parents and counselors alike. You will be required to travel within your region to attend fairs, school visits and counselor engagements. The role will be based in our Milan office and will report directly to our Director of Enrollment.

Responsibilities and Duties

• Business Development: Actively promote our bachelor’s programs to selected schools and counselors.
• Develop new and nurture existing relationships with high schools in your region with a particular emphasis on building relationships with school counselors.
• Travel extensively across the region to attend fairs and school visits and to host and facilitate workshops and webinars. Domestic and/or international travel will be required between 30-40% of the year.
• Organize and host counselor events locally and on campuses where required.
• Work with the Director of Enrollment to plan go to market strategies, adapting plans where needed depending on market response.
• Sales and Pipeline Management: Generate enrollment growth year on year, focusing on pipeline conversion and retention rates.
• Identify candidate fit for the program by understanding student profile and goals.
• Provide guidance on financial requirements, supporting with merit and needs-based scholarship applications where necessary.
• Manage retention effectively, hosting in-person and virtual events, supporting with visa and accommodation needs and connecting student communities together.
• Stakeholder Engagement: Engage with all additional stakeholders required in the enrollment journey (parents, counselors and agents) through phone, email, video and in-person interactions.
• Connect students and families to necessary internal parties to help with conversion—current students, alumni, faculty and campus staff.
• Team Collaboration & Support: Effectively collaborate with peers in region and across the globe within Enrollment and across support functions (Visas and Finance).
• Conduct Personal Assessment Interviews where required to support the wider team.
• Support team members with their pipelines and processes during vacations or peak periods.

Qualifications and Skills

• Bachelor’s degree.
• High level English and Italian proficiency, with the ability to communicate clearly, concisely and professionally.
• Strong interpersonal and communications skills.
• Excellent presentation skills.
• Passionate about working in a multicultural environment.
• Proven track record in Business Development or related roles.
• Ability to create, maintain and extend professional relationships.
• Ease to create and use network to make projects progress.
• Strong organizational and time-management abilities.
• Ability to multi-task and flexibility to adjust to changing priorities.
• Natural proactivity and drive for autonomy.
• Familiarity with Salesforce or similar CRM tools.

About Us

Who we are. At Hult, we strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, we aim to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being. Equal opportunities at Hult. Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunities regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry. Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we’d love to hear from you.