Associate Business Service Delivery

Burlington Stores; Firenze; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading retail company located in Tuscany is looking for an enthusiastic candidate to join their Service Delivery team. The role involves following procedures, client interaction, and identifying operational improvements under the guidance of senior colleagues. Applicants should have a high-school diploma or degree in economics or finance, basic Excel skills, and a good command of English. The company offers an attractive salary with a bonus scheme and professional development opportunities.

Servizi

Attractive salary and bonus scheme

Tailored professional development opportunities

Competenze

• Education related to economics or finance required.
• Basic knowledge of Excel is a must.
• Good knowledge of English is necessary.
• Motivation in solving puzzles or games is preferred.

Mansioni

• Follow up on procedures according to SLA.
• Interact with clients and coordinate with colleagues.
• Detect operational improvement opportunities.
• Provide support under senior supervision.

Conoscenze

Basic Excel knowledge

Good knowledge of English

Interest in riddles, games or puzzles

Formazione

High-school diploma or degree in economics or finance

Descrizione del lavoro

Overview

SimCorp Sofia Business Services Delivery provides operative services linked to the use of SimCorp Sofia and is outsourced by the client. This includes administrative tasks in the SimCorp Sofia data maintenance and the production and delivery of the assigned reporting and business intelligence tools. People in the Service Delivery team deliver services under the SLA and monitor that all activities are performed as agreed with the clients (SLA).

What You Will Be Responsible For

• Follow up on the procedures of each task assigned, according to SLA
• Interact with clients and coordinate with other colleagues to ensure the full completion of the tasks assigned
• Detect operational process improvement opportunities and check feasibility with senior colleagues
• Provide support to the client with the senior colleagues’ supervision

As a new hire, you will be introduced to our technologies with full-time training.

Qualifications

• High‑school diploma or degree – education related to economics or finance
• Excel – basic knowledge
• English – good knowledge
• Interest and motivation in riddles, games or puzzles

Attractive salary and bonus scheme are essential for any work agreement. In SimCorp we also provide a tailored approach to professional development to support the direction you want to take.

Next Steps

Please send us your application in English via our career site as soon as possible. Only applications sent through our system will be processed.

For any questions, you are welcome to contact Oleksandra Nelipa, Senior Talent Acquisition Partner, at [e-mail].