AI-Driven Commercial Excellence Lead

Walker Lovell Ltd; Veneto; Remote; EUR 90,000 - 130,000; Full time

Job summary

Walker Lovell Ltd is recruiting a Commercial Excellence & AI Specialist to shape how the business uses CRM, pricing, analytics and AI across sales and commercial teams. You will build and implement tools, dashboards and data flows, with regular travel to Northern Italy, and direct exposure to senior leadership as you move ideas from concept to implementation.

This is a genuine build role requiring hands-on delivery and collaboration with IT, finance, and product teams.

Qualifications

• Hands-on CRM implementation experience with leading platforms.
• Experience building pricing, margin or commercial optimisation models.
• Experience deploying AI / GenAI in sales or commercial environments.
• Strong BI analytics capability, ideally with Power BI or Tableau.
• Understanding of pipeline management, forecasting and sales analytics.
• Experience working in an international B2B environment.

Responsibilities

• Optimise CRM systems, workflows, data structures and user adoption.
• Build and implement pricing and margin optimisation tools.
• Deploy practical AI and GenAI applications across commercial workflows.
• Improve forecasting, segmentation, pipeline management and reporting.
• Build dashboards, automation and data flows that improve decision‑making.
• Train and support commercial teams to ensure new tools are adopted.

Skills

CRM implementation

Pricing optimisation

AI deployment

BI analytics

Power BI

Tableau

Pipeline management

Forecasting

Sales analytics

International B2B experience

Training teams

Education

Analytical/quantitative degree

Tools

Salesforce

Microsoft Dynamics 365

Power BI

Tableau

Job description

Walker Lovell Ltd is recruiting a Commercial Excellence & AI Specialist to shape how the business uses CRM, pricing, analytics and AI across sales and commercial teams. You will build and implement tools, dashboards and data flows, with regular travel to Northern Italy, and direct exposure to senior leadership as you move ideas from concept to implementation.

This is a genuine build role requiring hands-on delivery and collaboration with IT, finance, and product teams.