Business Consultant (MI)

expertai; Milano; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

expert.ai S.P.A. is a pioneer in enterprise AI, helping organizations transform how they understand data and decisions. We are seeking an impactful Business Consultant to reinforce the Southern Europe pre-sales team.

You will work as a trusted business consultant alongside the commercial team, co-leading engagements with enterprise and mid-market clients. You will qualify pain points, shape tailored proposals, and demonstrate how our AI technology unlocks measurable value for business

Qualifications

• Experience in a pre-sales / solution consulting role, ideally in AI, SaaS, data, or enterprise software.
• Knowledge of machine learning, deep learning, NLP, and LLMs; familiarity with IDP, OCR, and RPA to support business processes.

Responsibilities

• Partner with Account Executives to understand customer challenges and position the value of our AI solutions.
• Lead discovery sessions to uncover business pain points and align them to technical capabilities.
• Design, tailor, and deliver compelling solution demonstrations and proofs-of-concept.
• Build strong relationships with technical and business stakeholders at enterprise accounts.
• Collaborate with R&D, Product and Marketing to bring customer insights into our go-to-market.
• Support RFP/RFI responses with clear, value-driven content.
• Develop rough order of magnitude (ROM) pricing and assist in designing workflows to quantify business impact.
• Represent the company at events, conferences and customer workshops in the region.

Skills

Pre-sales experience

Solution consulting

AI knowledge

Enterprise software

Italian language

English language

Job description

expert.ai S.P.A. is a pioneer in enterprise AI, with over 30 years of experience helping enterprise and public organizations transform how they understand data and make decisions. With decades of experience and hundreds of successful implementations, we combine neuro-symbolic AI, knowledge graphs, machine learning, and advanced generative AI to deliver measurable business value

Join us to make a difference!

We are looking for an impactful Business Consultant to reinforce the Southern Europe pre-sales team with a permanent contract.

In this role, you will work as a trusted business consultant alongside the commercial team, co-leading the engagement with enterprise and mid-market clients. You will play a key role in qualifying customer pain points, shaping tailored solution proposals, and demonstrating how our AI technology can directly support their business objectives. This position offers an excellent opportunity to combine business acumen and technology expertise, influencing strategic deals and helping customers unlock measurable value through AI.

The preferred location is the Greater Milan area. This role follows a hybrid working model, requiring regular attendance at our Milan office (approximately two days per week) and remote work for the remaining time.

This is a customer-oriented role that involves working closely with clients, including travel to customer sites for up to 50% of your time.

Key responsibilities:

• Partner with Account Executives to understand customer challenges and position the value of our AI solutions
• Lead discovery sessions to uncover business pain points and align them to technical capabilities
• Design, tailor, and deliver compelling solution demonstrations and proof-of-concepts
• Build strong relationships with technical and business stakeholders at enterprise accounts
• Collaborate with R&D, Product and Marketing teams to bring customer insights into our go-to-market
• Support RFP/RFI responses with clear, value-driven content
• Develop rough order of magnitude (ROM) pricing and assist in designing workflows, helping customers visualize and quantify the business impact of AI solutions
• Represent the company at events, conferences and customer workshops in the region

What We’re Looking For

• Experience in a pre-sales / solution consulting role, ideally in AI, SaaS, data (structured or unstructured), or enterprise software
• Knowledge of machine learning, deep learning, NLP, and LLMs. Experience working with AI solutions on both on-premises and cloud platforms along with familiarity with IDP, OCR, and RPA technologies to support business process automation
• Strong understanding of enterprise B2B sales cycles in industries such as Banking, Insurance, Pharma, or Manufacturing
• Ability to translate complex technical concepts into clear business value
• Excellent presentation and communication skills in Italian and English (Spanish a plus)
• Customer-first attitude and problem-solving mindset

Why Join us

Joining our team means you will benefit from:

• The opportunity to work at the forefront of Hybrid AI innovation, tackling complex business challenges across multiple industries
• Exciting challenges and development opportunities, including training programs in a truly global landscape
• A culture and set of values focused on teamwork, innovation, and passion for artificial intelligence and language technology
• Flexible working arrangements and attention to work/life balance
• An inclusive and diverse workplace, where equal opportunity and valuing differences are core principles
• Customized induction and onboarding programs to accelerate your integration into projects and daily business activities
• A structured performance appraisal process, providing annual assessment of skills, target achievements, and growth opportunities
• Access to a welfare platform to support personal well-being through goods and services
• Professional growth in a dynamic, collaborative and international environment
• At expert.ai, your work makes a real difference - for our clients, for the evolution of AI and for your own professional development.