Walk-in | Front Office Executive ( Receptionist )

Raju Hospital; Chennai; On-site; INR 180,000 - 300,000; Full time

Job summary

Raju Hospital in Chennai is seeking a front desk executive to warmly welcome patients and visitors. You will manage registrations, maintain records, and assist with billing and cash collection.

The role requires Tamil language proficiency, good English basics, and strong customer service skills to coordinate with doctors, nurses, and administrative teams in a busy hospital environment.

Qualifications

• Education: Any Degree or Diploma.
• Experience: 3 years; freshers may apply.
• Tamil language proficiency is essential; basic English preferred.
• Good customer service and professional attitude.

Responsibilities

• Welcome and assist patients and visitors professionally.
• Manage patient registration and keep accurate records.
• Handle OP/IP billing, cash collection, and billing documents.
• Schedule appointments and coordinate with doctors and departments.
• Answer calls and respond to patient enquiries.
• Guide patients on consultations, investigations, admissions, and discharge procedures.
• Maintain front office files, reports, and registers.
• Coordinate with nursing, billing, insurance, and admin teams.
• Ensure confidentiality of patient information and professional conduct.
• Perform shift duties as assigned.

Skills

Tamil language

Customer service

Communication skills

Education

Any Degree / Diploma

Tools

MS Office

Job description

Role & responsibilities

• Welcome and attend to patients and visitors professionally.
• Manage patient registration and maintain accurate patient records.
• Handle OP and IP billing, cash collection, and billing documentation.
• Schedule appointments and coordinate with doctors and hospital departments.
• Answer telephone calls and respond to patient enquiries.
• Guide patients regarding consultations, investigations, admissions, and discharge procedures.
• Maintain patient files, reports, and front office registers.
• Coordinate with nursing, billing, insurance, and administrative teams.
• Ensure confidentiality of patient information and maintain professional behaviour.
• Perform shift duties as assigned by the management.

Preferred candidate profile

• Education: Any Degree / Diploma.
• Experience: 03 years; freshers may apply.
• Basic computer knowledge and MS Office proficiency.
• Tamil communication is essential; basic English communication preferred.
• Good customer service, patience, and a professional attitude.