Walk-in | Front Office Executive

PFRC; Chennai District; On-site; INR 180,000 - 320,000; Full time

Job summary

PFRC in Chennai, Tamil Nadu seeks a proactive hospital front desk executive to streamline patient flow and deliver excellent service. You will handle patient registration, appointments, queries, and coordinate with doctors and departments to ensure smooth admissions and discharges.

The role emphasizes maintaining accurate patient records, managing front office documentation, guiding patients about hospital services, and ensuring a professional patient experience at every touchpoint.

Responsibilities

• Handle patient registration and appointments.
• Attend patient and visitor queries.
• Manage OP/IP admission and discharge coordination.
• Handle phone calls and enquiries.
• Coordinate with doctors and hospital departments.
• Maintain patient records and front office documentation.
• Guide patients and attendants regarding hospital services and procedures.
• Ensure a smooth and professional patient experience.

Job description

Role & responsibilities

• Handle patient registration and appointments.
• Attend patient and visitor queries.
• Manage OP/IP admission and discharge coordination.
• Handle phone calls and enquiries.
• Coordinate with doctors and hospital departments.
• Maintain patient records and front office documentation.
• Guide patients and attendants regarding hospital services and procedures.
• Ensure a smooth and professional patient experience.

Preferred candidate profile

EXPERIENCED CANDIDATES