Walk-in | Front Office Receptionist

Thunga Healthcare Llp; Mumbai Suburban; On-site; INR 250,000 - 400,000; Full time

Job summary

Thunga Healthcare Llp in Mumbai Suburban, Maharashtra, seeks a proactive Front Desk Executive to join our patient-centered team. The role focuses on welcoming patients and visitors with a warm smile and delivering exceptional service at the reception.

You will manage front desk operations, answer calls and emails, handle patient inquiries, maintain accurate records, coordinate with departments for smooth workflows, and provide administrative support to keep the office efficient.

Responsibilities

• Greet patients, visitors, and staff members with a smile and provide exceptional customer service.
• Manage front desk operations, including answering phone calls, responding to emails, and handling patient inquiries.
• Maintain accurate records of patient information, appointments, and billing details.
• Coordinate with other departments to ensure seamless communication and efficient workflow.
• Provide administrative support as needed to maintain office efficiency.
• Do Hospital IPD admissions process and handle walk in enquries.

Job description

Roles and Responsibilities

• Greet patients, visitors, and staff members with a smile and provide exceptional customer service.
  
• Manage front desk operations, including answering phone calls, responding to emails, and handling patient inquiries.
  
• Maintain accurate records of patient information, appointments, and billing details.
  
• Coordinate with other departments to ensure seamless communication and efficient workflow.
  
• Provide administrative support as needed to maintain office efficiency.
• Do Hospital IPD admissions process and handle walk in enquries.