Walk-in | Direct Walk-Customer service Executive

Muthoot FinCorp (MFL); Madurai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Muthoot FinCorp (MFL) invites applications for a branch role in Madurai, Tamil Nadu. The job focuses on ensuring quality of business and operational efficiency through proper process adherence and smooth branch functioning.

Key duties include handling day-to-day transactions and customer queries, maintaining data and records, promoting products and services, building positive relations with customers, and consistently cross-selling and up-selling.

Responsibilities

• Handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.
• Increase the Branch business through business development activities.
• Promote and maintain positive relations with all contacts, customers and potential customers; promotes the products and services.
• Consistently cross-sells and Up-sells products at every opportunity.
• Responsible to handle day to day transactions and valuables; maintain all data and records related to daily transactions.

Job description

Role & responsibilities

To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.

• 2) Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services.
• 3) Consistently cross-sells and Up-sells products at every opportunity.
• 4) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions .

Main Tasks:

• 1) To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.
• 2) Increase the Branch business through business development activities.