CUSTOMER SERVICE EXECUTIVE

PeopleStrong; Unjha; On-site; INR 180,000 - 260,000; Full time

Job summary

PeopleStrong invites applications for a Branch Operations Executive in Gujarat. You will handle day-to-day transactions, resolve customer queries, and maintain data accuracy to ensure smooth branch functioning.

You will also drive branch growth through business development activities, promote products and services, and build positive relationships with customers and contacts to boost overall performance.

Qualifications

• Ensure quality of business and operational efficiency through proper process adherence.
• Maintain positive relations with contacts, customers and potential customers.
• Cross-sell and up-sell products at every opportunity.
• Handle day-to-day transactions and valuables; maintain daily transaction records.
• Handle day-to-day business transactions, customer queries and provide effective resolution.
• Increase branch business through business development activities.

Responsibilities

• To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.
• Increase the Branch business through business development activities.

Job description

• 1) To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.


• 2) Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services.


• 3) Consistently cross-sells and Up-sells products at every opportunity.


• 4) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions .

Main Tasks:

• 1) To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.


• 2) Increase the Branch business through business development activities.