CUSTOMER SERVICE EXECUTIVE

PeopleStrong; Junagadh; On-site; INR 200,000 - 400,000; Full time

Job summary

PeopleStrong in India seeks a customer-focused professional to handle day-to-day business transactions, address queries, and resolve issues while ensuring process adherence. The role also focuses on promoting products and services and maintaining positive relations with customers.

The candidate will work to cross-sell and upsell offerings and contribute to branch growth through business development activities, supporting efficient operations across branches in Gujarat.

Responsibilities

• To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.
• Increase the Branch business through business development activities.

Job description

• 1) To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches.
• 2) Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services.
• 3) Consistently cross-sells and Up-sells products at every opportunity.
• 4) Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions .

Main Tasks:

• 1) To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence.
• 2) Increase the Branch business through business development activities.