Walk-in | Customer Care executive - Odia

TP; Kolkata; Vor Ort; INR 150.000 - 167.000; Vollzeit

Zusammenfassung

Teleperformance in Kolkata is hiring for an Inbound Customer Service Associate – Odia Language. You will handle inbound calls, explain products, resolve basic queries, and support sales goals from our Kolkata office.

Qualifications include Odia, Hindi/Bengali, and English fluency; 12th Pass or graduate; freshers welcome. Work-from-office with rotational shifts. Compensation varies by language combination.

Qualifikationen

• Education: 12th Pass or Graduate
• Freshers can apply
• Fluent in Odia, Hindi/Bengali and English

Aufgaben

• Make inbound calls of customers.
• Explain services clearly and handle customer objections
• Achieve daily/weekly individual performance
• Maintain customer data and update call outcomes in the system
• Ensure professional and courteous communication at all times
• Coordinate with team leads for feedback and performance improvement

Kenntnisse

Odia

Hindi

Bengali

English

Ausbildung

12th Pass or Graduate

Jobbeschreibung

*Job Title: * IN bound Customer Service Associate -Odia Language

*Company:* Teleperformance

*Location:* Kolkata

*Work Mode:* Work from Office

*Process:* Customer Service Associate Banking

*Job Summary*

We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.

*Compensation for Odia+ H/ B*

CTC: 13.4K per month

*Compensation for Odia + English*

CTC 15 k
+ Rs. 2000 as a language bonus in take home.

*Key Responsibilities*

• Make inbound calls of customers.
• services clearly and handle customer objections
• Achieve daily/weekly individual performance
• Maintain customer data and update call outcomes in the system
• Ensure professional and courteous communication at all times
• Coordinate with team leads for feedback and performance improvement

*Eligibility Criteria*

• *Education: * 12th Pass or Graduate
• *Experience: * Freshers can apply
• *Language: * Must be fluent in Odia + Hindi/Bengali and
• *English + Odia

*Shift & Work Details*

• *Work Mode: * Work from Office only
• *Shifts: * Rotational shifts as per process requirement
• *Week Off: * Rotational (6 days working, 1 day R. W/O)