Customer Service Executive

TP; Kolkata District; On-site; INR 134,000 - 167,000; Full time

Benefits offered by this job

EPFO

ESIC

Flexible shifts

Job summary

TP in Kolkata is seeking Outbound Sales Customer Care Executives to join the Domestic voice process. The role involves handling customer calls, providing product information, and aiming to satisfy clients in a fast-paced environment from Kolkata, Salt Lake Sector V.

Freshers are encouraged to apply. Shifts are rotational with 6 working days and 1 rotational week off. Immediate joiners are preferred, with Aadhaar linked to contact numbers for verification.

Qualifications

• Minimum 12th pass qualification.
• Skill proficiency in Hindi/English language.
• Fresher and experienced both can apply.
• Excellent communication and interpersonal skill in English, Hindi.
• Aadhaar linked with contact number is required.

Responsibilities

• Handling customer inquiries and resolving issues and sales.
• Providing product/service information to customers.
• Meeting and exceeding customer satisfaction.

Skills

Hindi language

English language

Communication skills

Education

12th pass

Job description

Greetings Kolkata!TP welcomes you to be a part of our dynamic sales team! in Domestic voice process

Location: Kolkata, Salt Lake sector v

FRESHERS ARE ENCOURAGED TO APPLY

About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Outbound sales Customer Care Executives. As an Outbound sales Customer Care Executives, you will be responsible for providing exceptional customer service to our clients via Outbound calls and handle customer query.

Responsibilities:

• Handling customer inquiries and resolving issues and sales.
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Requirements:

• Minimum 12th pass qualification
• Skill Proficiency in Hindi/English language
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English, Hindi.
• No leave requirement for upcoming 90 days
• Looking for Immediate joiners only
• Aadhaar should be linked with the candidates contact number

Shifts:

• Rotational shift, rotational WO.
• No night shift for female
• Any 9 hours during 7 AM to 8PM working window for female
• Any 9 hours for male
• 6 working days with 1 rotational week off

Perks and Benefits:

• EPFO
• ESIC
• Flexible shifts

Salary: English+ Hindi CTC 15k and 12k inhand

Hindi+Bengali: 13.4kctc and 11k inhand