Customer Support Associate

TP; Kolkata; Vor Ort; INR 122.000 - 150.000; Vollzeit

Benefits dieser Stelle

EPFO

ESIC

Flexible shifts

Zusammenfassung

TP in Kolkata (Salt Lake sector V) invites freshers and experienced professionals to join as a Customer Service Associate in the Domestic voice process. You will handle inbound calls and provide product/service information with a focus on customer satisfaction.

The role requires 12th pass, bilingual Hindi-English, excellent communication, and willingness to join immediately. Aadhaar linking is preferred, and shifts are rotational with no night shifts for female staff.

Qualifikationen

• Minimum qualification is 12th pass.
• Skill proficiency in Hindi/English language.
• Fresher and experienced both can apply.
• Excellent communication and interpersonal skill in English, Hindi.
• Looking for bilingual profiles.
• Excellent translation skill required.
• Aadhaar should be linked with the candidate's contact number.
• No leave for upcoming 90 days.
• Immediate joiners only.

Aufgaben

• Handling customer inquiries and resolving issues.
• Providing product/service information to customers.
• Meeting and exceeding customer satisfaction.

Kenntnisse

Bilingual Hindi-English

Customer service

Ausbildung

12th pass

Jobbeschreibung

Location: Kolkata, Salt Lake sector v.

FRESHERS ARE ENCOURAGED TO APPLY

welcomes you to start your career as a Customer Service Associate in the Domestic voice process where you can expand and hold your talent for company as well as your own growth.

We are seeking for enthusiastic and customer-focused individuals to join our team as Inbound Customer Care Executives. As an Inbound Customer Care Executives, you will be responsible for providing exceptional customer service to our clients via Inbound calls and handle customer query.

Responsibilities

• Handling customer inquiries and resolving issues.
• Providing product/service information to customers.
• Meeting and exceeding customer satisfaction.

Requirements

• Minimum qualification required is 12th pass.
• Skill Proficiency in Hindi/English language.
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English, Hindi.
• Looking for Bilingual profiles.
• Excellent translation skill required.
• No leave requirement for upcoming 90 days.
• Looking for Immediate joiners only.
• Aadhaar should be linked with the candidates contact number.

Shifts

• Rotational shift, rotational WO.
• No night shift for female staff, which includes Any 9 hours during 7 AM to 8 PM working window for female.
• Rotational shifts and Rotational 1 W/O including Night shifts for male staffs.

Perks and Benefits

• EPFO
• ESIC
• Flexible shifts

Salary:- Hindi + Bengali 13.4kctc and 10.9kinhand