Banking Voice Process

TP; Kolkata District; On-site; INR 123,000 - 167,000; Full time

Benefits offered by this job

EPFO

ESIC

Flexible shifts

Job summary

TP in Kolkata is seeking outbound sales customer care executives who will handle customer inquiries, provide product information, and drive sales via outbound calls. Freshers and experienced candidates are welcome, with emphasis on clear communication in English, Hindi and Bengali.

The role requires flexibility with rotational shifts, 6 working days per week, and immediate joining. Aadhaar linkage with contact numbers is preferred.

Qualifications

• Minimum 12th pass qualification.
• Proficiency in Hindi and English.
• Freshers and experienced candidates may apply.
• Excellent communication in English, Hindi, and Bengali.

Responsibilities

• Handle customer inquiries and sales via outbound calls.
• Provide product/service information to customers.
• Aim to meet and exceed customer satisfaction.

Skills

Hindi/English proficiency

Communication skills

Freshers welcome

Education

12th pass

Job description

Greetings Kolkata! TP welcomes you to be a part of our dynamic team! in Domestic voice process

Location: Kolkata, Salt Lake sector v

FRESHERS ARE ENCOURAGED TO APPLY

About the Role

We are seeking enthusiastic and customer-focused individuals to join our team as Outbound sales Customer Care Executives. As an Outbound sales Customer Care Executives, you will be responsible for providing exceptional customer service to our clients via Outbound calls and handle customer query.

Responsibilities

• Handling customer inquiries and resolving issues and sales.
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Requirements

• Minimum 12th pass qualification
• Skill Proficiency in Hindi/English language
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English, Hindi, Bengali.
• No leave requirement for upcoming 90 days
• Looking for Immediate joiners only
• Aadhaar should be linked with the candidates contact number

Shifts

• Rotational shift, rotational WO.
• No night shift for female
• Any 9 hours during 7 AM to 8PM working window for female
• Any 9 hours for male
• 6 working days with 1 rotational week off

Perks and Benefits

• EPFO
• ESIC
• Flexible shifts

Salary: English+ Hindi CTC 15k and 12k inhand Hindi+Bengali: 13.4kctc and 11k inhand